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An intelligent recommendation system framework forstudent relationship management
Conference paper   Open access

An intelligent recommendation system framework forstudent relationship management

K. Kongsakun, C.C. Fung, S. Borirug and W. Philuek
WASET 2010 (Penang, Malaysia, 24/02/2010–26/02/2010)
2010
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Abstract

In order to enhance student satisfaction, many services have been provided in order to meet student needs. A recommendation system is a significant service which can be used to assist students in several ways. This paper proposes a conceptual framework of an Intelligent Recommendation System in order to support Student Relationship Management (SRM) for a Thai private university. This article proposed the system architecture of an Intelligent Recommendation System (IRS) which aims to assist students to choose an appropriate course for their studies. Moreover, this study intends to compare different data mining techniques in various recommendation systems and to determine appropriate algorithms for the proposed electronic Intelligent Recommendation System (IRS). The IRS also aims to support Student Relationship Management (SRM) in the university. The IRS has been designed using data mining and artificial intelligent techniques such as clustering, association rule and classification.

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