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Evaluating transformative learning journeys: Self-Reflections through critical incident reporting within a study abroad program
Conference paper

Evaluating transformative learning journeys: Self-Reflections through critical incident reporting within a study abroad program

Yohei Okamoto, Eunice Tan, Diane Lee, Kyoko Morikoshi Professor and Lee-Li Ng
CAUTHE 2024: Diverse Voices: Creating Change in Tourism, Hospitality and Events (Hobart, Tasmania, 07/02/2024–09/05/2024)
02/2024
url
https://cauthe.org/View
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Abstract

This working paper presents lessons learnt based on the lived experiences of delivering a short-term student mobility program in Hokkaido, Japan, through applying the Critical Incident Technique (CIT). Academic staff from four culturally diverse backgrounds reported on Critical Incidents (CIs) observed during the program. The result was 38 CIs analysed, which suggest six themes for consideration by those planning study abroad programs. These six themes are: (1) Student preparedness, attitude and mindset, (2) Moments of recognition, celebration and success and lightbulb moments, (3) Cross-cultural issues, (4) Challenging physical conditions, external factors and the program’s logistical constraints, (5) Institutional policy and infrastructure issues, (6) Language and communication issues, and (7) Divergent stakeholder expectations. The findings of this study create an empirically supported, pedagogical approach to the development and evaluation of study abroad programs.

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