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Evolving IT management frameworks towards a sustainable future
Conference paper   Open access

Evolving IT management frameworks towards a sustainable future

M. Korte, K. Lee and C.C. Fung
21st International Conference on Information Systems Development (ISD2012) (Prato, Italy, 29/08/2012–30/08/2012)
2012
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Abstract

Information Technology (IT) Management Frameworks are a fundamental tool used by IT professionals to efficiently manage IT resources and are globally applied to IT service delivery and management. Sustainability is a recent notion that describes the need for economic, environmental and social development without compromising the ability of future generations to meet their own needs; this applies to businesses as well as society in general. Unfortunately, the IT Management Frameworks do not take into account sustainability in their objectives meaning that CIOs and IT managers miss opportunities to improve the sustainability of their business. This paper argues that sustainability concerns need to be provided to IT Management through its integration into the mainstream of IT Management Frameworks. This is demonstrated through the high-level integration of sustainability in Six Sigma, COBIT, ITIL and PRINCE2.

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