Conference paper
Examining the impact of e-privacy risk concerns on citizens' intentions to use e-government services: an Oman perspective
SIGSEC
AIS SIGSEC Workshop on Information Security & Privacy (Paris, France, 13/12/2008)
2008
Abstract
E-privacy concerns are among the online transactions risks that influence the use of e-services and e-government services. This study has examined the impact of e-privacy concerns on the acceptance of e-government services in Oman using an integrated model. The model is based on Liu et al.’s privacy-trust-behavioural intention model (2005), the broader technology acceptance literature, and recent work on e-privacy awareness and protection. Data was collected by questionnaire from Omani citizens. The model was then tested using PLS. The study found that e-privacy concerns and perceptions of the protection available against risks influence citizens’ intentions to use e-government services via their influence on the perceived trustworthiness of these services. Thus trustworthiness is a factor that could be an obstacle to successful e-government services project implementation.
Details
- Title
- Examining the impact of e-privacy risk concerns on citizens' intentions to use e-government services: an Oman perspective
- Authors/Creators
- D. Al Abri (Author/Creator)T.J. McGill (Author/Creator)M.W. Dixon (Author/Creator)
- Conference
- AIS SIGSEC Workshop on Information Security & Privacy (Paris, France, 13/12/2008)
- Publisher
- SIGSEC
- Identifiers
- 991005542074107891
- Murdoch Affiliation
- School of Information Technology
- Language
- English
- Resource Type
- Conference paper
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