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Soft computing techniques for product filtering in E-commerce personalisation: A comparison study
Conference paper   Open access

Soft computing techniques for product filtering in E-commerce personalisation: A comparison study

K.W. Wong, C.C. Fung and H. Eren
IEEE
3rd IEEE International Conference on Digital Ecosystems and Technologies (DEST '09) (Istanbul, Turkey, 01/06/2009–03/06/2009)
2009
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Abstract

In this paper, we compare two soft computing methods used for product filtering in web personalisation for E-commerce. Due to the diversely behaving nature, and the complexity to model the customers’ behaviour using market research methodologies, it is difficult to build a universal model relating the purchasing behaviour mathematical in E-commerce. For this reason, soft computing techniques may be considered as more appropriate in such case. In this study, we have investigated and compared an artificial neural network (ANN) and a fuzzy based method on a particular simulated data set. Initial results indicated that the fuzzy method could be a better choice as there are means to improve the results and human users may understand and modify the model.

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