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A survey of park user perception in the context of green space and city liveability: Lake Claremont, Western Australia.
Thesis   Open access

A survey of park user perception in the context of green space and city liveability: Lake Claremont, Western Australia.

Jackie Parker
Masters by Coursework, Murdoch University
2017
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Abstract

This project was undertaken to gather information about visitors’ experience and satisfaction levels across various established public open space features when visiting Lake Claremont, Western Australia. Within diminishing opportunities for acquisition of new public open space, the efficient management and continuous improvement of existing public open space sites is crucial. To gather the visitor information, an intercept survey (n=423) was undertaken revealing that a strong majority of visitors perceived the public open space as high performing and were very satisfied with most of the current public open space features. Using the Importance-Performance Analysis tool (IPA), the information collected was further interrogated to reveal areas where servicing levels at the site were not congruent with the visitors desires or expectations (over-servicing or under-servicing). This project reveals how this information can be used from a land owner/managers perspective to increase the efficiency of site management, help inform levels of service as well as direct future management decisions. This project can also act as a blueprint for the land owners/managers of other public open space sites to gather similar information, with the ultimate aim of improving the opportunity and quality of public open spaces with considered use of resources.

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