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An exploratory study of small business Internet commerce issues
Journal article   Peer reviewed

An exploratory study of small business Internet commerce issues

S. Poon and P.M.C. Swatman
Information & Management, Vol.35(1), pp.9-18
1999
DOI: https://doi.org/10.1016/S0378-7206(98)00079-2
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Abstract

Internet adoption by small business is important to the generation of critical mass for Internet commerce – governments in the G8 countries are setting up initiatives to ensure that small businesses adopt Internet commerce. This paper reports of a qualitative study into why small businesses are online. The study found that the small business Internet commerce (SBIC) phenomenon is still in its infancy, although small businesses are finding e-mail useful for business communication and document transfer; the perception of long-term benefits and potential business opportunities is what is driving SBIC; at present, the uptake of Internet-based financial transactions is still slow; there is almost no integration between the Internet and internal applications; and, finally, that SBIC seems likely to continue to expand in this sector of market only if small firms actually experience tangible benefits in the future.

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UN Sustainable Development Goals (SDGs)

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#4 Quality Education

Source: InCites

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72 Record Views
241 Times Cited - Web of Science

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Collaboration types
Domestic collaboration
Citation topics
6 Social Sciences
6.3 Management
6.3.368 Technology Acceptance Model
Web Of Science research areas
Computer Science, Information Systems
Information Science & Library Science
Management
ESI research areas
Social Sciences, general
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