Journal article
Deterrence and leadership factors: Which are important for information security policy compliance in the hotel industry
Tourism Management, Vol.84, Art. 104282
2021
Abstract
Hotels have developed information security policies to deal with information security incidents, and managers are interested in how to enhance employees' compliance with these policies. This study examines how deterrence perception and managers' leadership influence employees' intention to comply with information security policies. Two rounds of surveys were conducted to collect data from Chinese hotel employees. The results show that perceived deterrent certainty has a positive effect. On the other hand, ethical leadership has a significant indirect effect with the second-round compliance intention. Abusive supervision does not have positive effects, even when managers' intent is motivational. Our study is among the first to examine the effect of managers' leadership on information security compliance intentions in the hotel industry. Our study also provides important strategic guidelines for by informing hotel managers that ethical leadership should be practiced as a means of enhancing employees' information security policy compliance.
Details
- Title
- Deterrence and leadership factors: Which are important for information security policy compliance in the hotel industry
- Authors/Creators
- X. Wang (Author/Creator) - Murdoch UniversityJ. Xu (Author/Creator) - Dongbei University of Finance and Economics
- Publication Details
- Tourism Management, Vol.84, Art. 104282
- Publisher
- Elsevier
- Identifiers
- 991005543630907891
- Copyright
- © 2021 Elsevier Ltd.
- Murdoch Affiliation
- School of Information Technology
- Language
- English
- Resource Type
- Journal article
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- Collaboration types
- Domestic collaboration
- International collaboration
- Citation topics
- 4 Electrical Engineering, Electronics & Computer Science
- 4.187 Security Systems
- 4.187.1592 Cyber Defense
- Web Of Science research areas
- Environmental Studies
- Hospitality, Leisure, Sport & Tourism
- Management
- ESI research areas
- Social Sciences, general