EDRMS users' information-seeking behaviour: Managerial and training challenges for record managers

P. Singh; J.E. Klobas; K. Anderson

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EDRMS users' information-seeking behaviour: Managerial and training challenges for record managers

Journal article

Open access

Peer reviewed

EDRMS users' information-seeking behaviour: Managerial and training challenges for record managers

P. Singh, J.E. Klobas and K. Anderson

Informaa Quarterly, Vol.24(3), pp.28-33

2008

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Abstract

Drawing on findings of their field study on the information-seeking behaviour of 40 Electronic Document & Records Management System (EDRMS) users in 4 organisations using different EDRMS – published in the last 3 issues of IQ – the authors here set out to alert records managers to the managerial and training challenges they need to consider to better serve their EDRMS users.

Details

Title: EDRMS users' information-seeking behaviour: Managerial and training challenges for record managers
Authors/Creators: P. Singh (Author/Creator)
J.E. Klobas (Author/Creator)
K. Anderson (Author/Creator)
Publication Details: Informaa Quarterly, Vol.24(3), pp.28-33
Publisher: Records Management Association of Australasia
Identifiers: 991005543033707891
Murdoch Affiliation: Murdoch University
Language: English
Resource Type: Journal article

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