Logo image
Emotional branding pays off: How brands meet share of requirements through bonding, companionship, and love
Journal article   Open access   Peer reviewed

Emotional branding pays off: How brands meet share of requirements through bonding, companionship, and love

J. Rossiter and S. Bellman
Journal of Advertising Research, Vol.52(3), pp.291-296
2012
pdf
emotional_branding.pdf174.29 kBDownloadView
Author’s Version Open Access

Abstract

Emotional branding is defined here as the consumer’s attachment of a strong, specific, usage-relevant emotion—such as Bonding, Companionship, or Love—to the brand. The present large-scale survey of buyers of frequently purchased consumer products finds that, for such products, full-strength emotional branding is attained among, at most, only about 25 per cent of the brand’s buyers but that, if attained, it pays off massively in terms of personal share of purchases. Emotional branding may well be more widely effective for high involvement, positively motivated products (not surveyed here). It seems that advertising can generate the expectancy of strong, specific, emotional attachment, but very favorable brand usage experience must follow if this approach is to be successful. In general, the traditional benefit-based “USP” advertising strategy seems less risky with lesser though more widespread effectiveness.

Details

Metrics

2156 File views/ downloads
248 Record Views

InCites Highlights

These are selected metrics from InCites Benchmarking & Analytics tool, related to this output

Collaboration types
Domestic collaboration
Citation topics
6 Social Sciences
6.3 Management
6.3.65 Consumer Behavior
Web Of Science research areas
Business
Communication
ESI research areas
Economics & Business
Logo image