Examining the hurdles in defining the practice of Nurse Navigators

C. Harvey; A-L Byrne; E. Willis; J. Brown; A. Baldwin; D. Hegney; J. Palmer; D. Heard; D. Brain; B. Heritage; B. Ferguson; J. Judd; S. McLellan; R. Forrest; S. Thompson

doi:10.1016/j.outlook.2021.01.011

Back

Examining the hurdles in defining the practice of Nurse Navigators

Journal article

Peer reviewed

Examining the hurdles in defining the practice of Nurse Navigators

C. Harvey, A-L Byrne, E. Willis, J. Brown, A. Baldwin, D. Hegney, J. Palmer, D. Heard, D. Brain, B. Heritage, …

Nursing Outlook, Vol.69(4), pp.686-695

2021

DOI: https://doi.org/10.1016/j.outlook.2021.01.011

Files and links (1)

url

Link to Published Version *Subscription may be requiredView

Abstract

Background Nurse navigators are an emerging workforce providing care to people with multiple chronic conditions. The role of the navigators is to identify patients requiring support in negotiating their health care. Purpose A critical discourse analysis was used to examine qualitative data collected from nurse navigators and consenting navigated patients to identify key indicators of how nurse navigators do their work and where the success of their work is most evident. Discussion Nurse navigators help patients who have lost trust in the health system to re-engage with their interdisciplinary health care team. This re-engagement is the final step in a journey of addressing unmet needs, essential to hospital avoidance. Conclusion Nurse navigators provide a continuum of authentic and holistic care. To acknowledge the true value of nurse navigators, their performance indicators need to embrace the value-added care they provide.

Details

Title: Examining the hurdles in defining the practice of Nurse Navigators
Authors/Creators: C. Harvey (Author/Creator) - Central Queensland University
A-L Byrne (Author/Creator) - Central Queensland University
E. Willis (Author/Creator) - Central Queensland University
J. Brown (Author/Creator) - St John of God Hospital
A. Baldwin (Author/Creator) - Central Queensland University
D. Hegney (Author/Creator) - Central Queensland University
J. Palmer (Author/Creator) - Townsville Hospital
D. Heard (Author/Creator) - Central Queensland University
D. Brain (Author/Creator) - Queensland University of Technology
B. Heritage (Author/Creator)
B. Ferguson (Author/Creator) - Central Queensland University
J. Judd (Author/Creator) - Central Queensland University
S. McLellan (Author/Creator) - Central Queensland University
R. Forrest (Author/Creator) - Eastern Institute of Technology
S. Thompson (Author/Creator) - Eastern Institute of Technology
Publication Details: Nursing Outlook, Vol.69(4), pp.686-695
Publisher: Elsevier
Identifiers: 991005542841607891
Copyright: © 2021 Elsevier Inc.
Murdoch Affiliation: School of Allied Health
Language: English
Resource Type: Journal article

UN Sustainable Development Goals (SDGs)

This output has contributed to the advancement of the following goals:

Source: InCites

Metrics

63 Record Views

6 Times Cited - Web of Science

InCites Highlights

These are selected metrics from InCites Benchmarking & Analytics tool, related to this output

Collaboration types: Domestic collaboration; International collaboration
Citation topics: 1 Clinical & Life Sciences; 1.14 Nursing; 1.14.1189 Primary Care Models
Web Of Science research areas: Nursing
ESI research areas: Clinical Medicine