Journal article
Examining the impact of e-privacy risk concerns on citizens' intentions to use e-government services: an Oman perspective
Journal of Information Privacy & Security, Vol.5(2), pp.3-26
2009
Abstract
The risks associated with online transactions influencing the use of e-services and e-government services include e-privacy concerns. This study has examined the impact of e-privacy risk concerns on the acceptance of e-government services in Oman using an integrated model. The model is based on Liu, Marchewka, Lu, and Yu's (2005) privacy-trust-behavioral intention model, the broader technology acceptance literature, and recent work on e-privacy awareness and protection. Data was collected by questionnaire from Omani citizens. The model was then tested using PLS. The study found that e-privacy risk concerns and perceptions of the protection available against risks influence citizens' intentions to use e-government services via their influence on the perceived trustworthiness of these services. Thus trustworthiness is a factor that could be an obstacle to successful e-government services project implementation.
Details
- Title
- Examining the impact of e-privacy risk concerns on citizens' intentions to use e-government services: an Oman perspective
- Authors/Creators
- D. Al Abri (Author/Creator)T.J. McGill (Author/Creator)M.W. Dixon (Author/Creator)
- Publication Details
- Journal of Information Privacy & Security, Vol.5(2), pp.3-26
- Publisher
- Ivy League Publishing
- Identifiers
- 991005544492007891
- Copyright
- (c) UW-Whitewater, Global Business Resource Center
- Murdoch Affiliation
- School of Information Technology
- Language
- English
- Resource Type
- Journal article
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