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How digital natives make their self-disclosure decisions: A cross-cultural comparison
Journal article   Peer reviewed

How digital natives make their self-disclosure decisions: A cross-cultural comparison

Z. Liu, X. Wang and J. Liu
Information Technology & People, Vol.32(3), pp.538-558
2018
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Abstract

Purpose Digital natives have become significant users of social network sites (SNSs); therefore, their disclosed personal information can be misused by SNS providers and/or other users. The purpose of this paper is to understand how digital natives make their self-disclosure decisions on SNSs, as well as whether the concept of culture can still be relevant to digital natives. Design/methodology/approach The hypotheses were tested with survey data collected from the USA and China. Findings The results show that trust in SNSs and trust in SNS users are positively related to social rewards. Social rewards are positively related to intention to self-disclose, while privacy risk is positively related to privacy concerns. Further, culture significantly moderates the relationship between trust and social rewards. Research limitations/implications The study clarifies the effects of different types of trust on privacy in the context of SNSs. Further, the study shows the effects of culture when digital natives make self-disclosure decisions. Practical implications SNS providers also need to focus on different types of trust when operating in different cultural contexts. Further, SNS providers expanding their markets should emphasize social rewards to increase the likelihood of self-disclosure. Originality/value The results show that while culture can still be helpful to explain digital natives’ trust beliefs, digital natives have started to converge regarding their perceptions about privacy concerns and self-disclosure.

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Collaboration types
Domestic collaboration
International collaboration
Citation topics
6 Social Sciences
6.185 Communication
6.185.1644 Digital Privacy
Web Of Science research areas
Information Science & Library Science
ESI research areas
Social Sciences, general
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