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How not to do Change Management: The birth of a Murdoch University School
Journal article   Open access   Peer reviewed

How not to do Change Management: The birth of a Murdoch University School

D. van Rhyn and D.A. Holloway
Australian Universities' Review, Vol.47(1), pp.5-9
2004
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Abstract

Universities in Australia, as pan of the public sector and reliant on public funding, are increasingly the subject of pressure for greater accountability and organisational change. The role of senior managers in the sector is often to be change agents and to manage the change process effectively. However the implementation of any change envisaged is often problematic for various reasons including issues of power, resistance, emotional reaction and plain fear (Hay and Hartel, 2000; Smith, 1998; Kimberley. 1998). Senior managers and associated change agents need to be aware of this and need to act sensitively and empathically if the planned change process is to succeed.

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