Journal article
Investigating the impact of guilt and shame proneness on consumer ethics: a cross national study
International Journal of Consumer Studies, Vol.40(1), pp.2-13
2016
Abstract
Studies show that emotions of guilt and shame significantly influence how people live their daily lives when it comes to making ethical decisions. Nonetheless, individuals’ proneness toward guilt and shame has received limited attention in consumer behaviour literature. The study focuses on the impact of anticipated emotions (i.e. guilt and shame) on various consumers’ ethical and unethical behaviours. Using a combination of a panel data sample and a university sample, the overall results between the two countries (i.e. Australia and Indonesia) reveal more similarities than differences. Consumers with high guilt-proneness are less likely to agree on those unethical behaviours. This study has important theoretical implications for understanding the similarities and differences between both nations and the impact of guilt and shame proneness on consumer ethics.
Details
- Title
- Investigating the impact of guilt and shame proneness on consumer ethics: a cross national study
- Authors/Creators
- D. Arli (Author/Creator)C. Leo (Author/Creator)F. Tjiptono (Author/Creator)
- Publication Details
- International Journal of Consumer Studies, Vol.40(1), pp.2-13
- Publisher
- Wiley-Blackwell
- Identifiers
- 991005544350007891
- Copyright
- © 2015 John Wiley & Sons Ltd
- Murdoch Affiliation
- School of Management and Governance
- Language
- English
- Resource Type
- Journal article
Metrics
1104 File views/ downloads
144 Record Views
InCites Highlights
These are selected metrics from InCites Benchmarking & Analytics tool, related to this output
- Collaboration types
- Domestic collaboration
- International collaboration
- Citation topics
- 6 Social Sciences
- 6.73 Social Psychology
- 6.73.130 Cognitive Biases
- Web Of Science research areas
- Business
- ESI research areas
- Economics & Business