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Knowledge management in small enterprises
Journal article   Peer reviewed

Knowledge management in small enterprises

D. Lim and J. Klobas
The Electronic Library, Vol.18(6), pp.420-433
2000
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Abstract

This paper investigates the extent to which six factors drawn from the theory and practice of knowledge management can be applied in small organisations. The factors are: balance between need and cost of knowledge acquisition; the extent to which knowledge originates in the external environment; internal knowledge processing; internal knowledge storage; use and deployment of knowledge within the organisation; and attention to human resources. Three cases demonstrate that the fundamental concepts and principles of knowledge management are similar for small and large organisations. Differences include the value placed on systematic knowledge management practices such as formalised environmental scanning and computer-based knowledge sharing systems. Consultants, and library and information professionals, are advised to understand the organisation’s management and communication culture; emphasise simple and inexpensive systems integrated into everyday practice; and establish and monitor adherence to tools such as records management schedules. Information professionals can contribute much by managing systems which use vocabularies to enhance information retrieval for knowledge sharing.

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UN Sustainable Development Goals (SDGs)

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#9 Industry, Innovation and Infrastructure

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Citation topics
6 Social Sciences
6.3 Management
6.3.2 Innovation Strategies
Web Of Science research areas
Information Science & Library Science
ESI research areas
Social Sciences, general
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