Journal article
Management control systems in inter-agency collaboration: a case study
Public Money & Management, Vol.36(4), pp.289-296
2016
Abstract
This paper explores the nature of management control systems in an inter-agency collaborative arrangement. A Western Australian case study (the PECN project) highlights strategies for successfully providing services to people with highly complex needs, which could not be achieved by siloed attempts by individual agencies. This paper makes a significant contribution by providing evidence on multiple control systems which combine both horizontal and vertical controls to achieve better outcomes. The authors found strong evidence of trust-based relationships among the agencies which appeared to have a positive effect on inter-agency working.
Details
- Title
- Management control systems in inter-agency collaboration: a case study
- Authors/Creators
- M. Alam (Author/Creator)A.J. Griffiths (Author/Creator)
- Publication Details
- Public Money & Management, Vol.36(4), pp.289-296
- Publisher
- Taylor and Francis
- Identifiers
- 991005540827207891
- Murdoch Affiliation
- School of Management and Governance
- Language
- English
- Resource Type
- Journal article
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- Citation topics
- 6 Social Sciences
- 6.3 Management
- 6.3.2 Innovation Strategies
- Web Of Science research areas
- Business, Finance
- Public Administration
- ESI research areas
- Social Sciences, general