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Mixed Messages or Miscommunication? Investigating the Relationship Between Assessors' Workplace-Based Assessment Scores and Written Comments
Journal article   Peer reviewed

Mixed Messages or Miscommunication? Investigating the Relationship Between Assessors' Workplace-Based Assessment Scores and Written Comments

Stefanie S. Sebok-Syer, Don A. Klinger, Jonathan Sherbino and Teresa M. Chan
Academic medicine, Vol.92(12), pp.1774-1779
2017
PMID: 28562452

Abstract

Education & Educational Research Education, Scientific Disciplines Health Care Sciences & Services Life Sciences & Biomedicine Science & Technology Social Sciences
Purpose The shift toward broader, programmatic assessment has revolutionized the approaches that many take in assessing medical competence. To understand the association between quantitative and qualitative evaluations, the authors explored the relationships that exist among assessors' checklist scores, task ratings, global ratings, and written comments. Method The authors collected and analyzed, using regression analyses, data from the McMaster Modular Assessment Program. The data were from emergency medicine residents in their first or second year of postgraduate training from 2012 through 2014. Additionally, using content analysis, the authors analyzed narrative comments corresponding to the "done" and "done, but needs attention" checklist score options. Results The regression analyses revealed that the task ratings, provided by faculty assessors, are associated with the use of the "done, but needs attention" checklist score option. Analyses also identified that the "done, but needs attention" option is associated with a narrative comment that is balanced, providing both strengths and areas for improvement. Analysis of qualitative comments revealed differences in the type of comments provided to higher- and lower-performing residents. Conclusions This study highlights some of the relationships that exist among checklist scores, rating scales, and written comments. The findings highlight that task ratings are associated with checklist options while global ratings are not. Furthermore, analysis of written comments supports the notion of a "hidden code" used to communicate assessors' evaluation of medical competence, especially when communicating areas for improvement or concern. This study has implications for how individuals should interpret information obtained from qualitative assessments.

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UN Sustainable Development Goals (SDGs)

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#4 Quality Education

Source: InCites

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Collaboration types
Domestic collaboration
Citation topics
1 Clinical & Life Sciences
1.14 Nursing
1.14.363 Medical Training
Web Of Science research areas
Education, Scientific Disciplines
Health Care Sciences & Services
ESI research areas
Clinical Medicine
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