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Nurse managers: Being deviant to make a difference
Journal article   Peer reviewed

Nurse managers: Being deviant to make a difference

S. Crewe and A. Girardi
Journal of Management and Organization, Vol.26(3), pp.324-339
2020
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Abstract

Within healthcare, studies support that nurse manager leadership behaviours positively influence nursing outcomes. However, how this behaviour promotes positive outcomes is less well understood. Integrating a ‘positive deviance framework’ and a ‘model for reflection’, this paper uniquely uncovers positive nurse manager behaviours that deviate from ‘business as usual’ in managing and leading healthcare staff. Applying an interpretivist lens to qualitative data collected from 24 nurse managers from Australia and Seychelles, the outcomes illustrate examples of positive leadership, exemplary performance, and uncommon behaviours and actions amongst nurse managers resulting in positive nursing experiences and positive organisational outcomes. Nurse managers practising positive leadership and taking on an employee champion role, underscore these behaviours. This study contributes to the research of positive outcomes, processes, and attributes of healthcare organisations and their members.

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UN Sustainable Development Goals (SDGs)

This output has contributed to the advancement of the following goals:

#3 Good Health and Well-Being

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Citation topics
1 Clinical & Life Sciences
1.14 Nursing
1.14.265 Nursing Education
Web Of Science research areas
Management
ESI research areas
Economics & Business
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