Journal article
Patient satisfaction in a forensic unit
Journal of Mental Health, Vol.5(4), pp.369-378
1996
Abstract
Increasing importance is being placed on the views of health care consumers. A survey of patient satisfaction in a small forensic unit was undertaken using a combination of data collection techniques and the results of that survey are reported here. It was found that there was a high level of general satisfaction with the services being offered. However, the deficits identified by patients in the unit included: the relative lack of privacy; noise in the unit; the problem of boredom and the difficulty in negotiating 'passes' to leave the unit. Some patients suggested that the latter difficulty was linked to staffing levels. Some future research implications are identified.
Details
- Title
- Patient satisfaction in a forensic unit
- Authors/Creators
- P. Morrison (Author/Creator) - Queensland University of Technology
- Publication Details
- Journal of Mental Health, Vol.5(4), pp.369-378
- Publisher
- Informa Healthcare
- Identifiers
- 991005545247907891
- Murdoch Affiliation
- Murdoch University
- Language
- English
- Resource Type
- Journal article
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