Journal article
Prevalence and Factors of Intensive Care Unit Conflicts
American Journal of Respiratory and Critical Care Medicine, Vol.180(9), pp.853-860
2009
Abstract
Rationale: Many sources of conflict exist in intensive care units (ICUs). Few studies recorded the prevalence, characteristics, and risk factors for conflicts in ICUs. Objectives: To record the prevalence, characteristics, and risk factors for conflicts in ICUs. Methods: One-day cross-sectional survey of ICU clinicians. Data on perceived conflicts in the week before the survey day were obtained from 7,498 ICU staff members (323 ICUs in 24 countries). Measurements and Main Results: Conflicts were perceived by 5,268 (71.6%) respondents. Nurse-physician conflicts were the most common (32.6%), followed by conflicts among nurses (27.3%) and staff-relative conflicts (26.6%). The most common conflict-causing behaviors were personal animosity, mistrust, and communication gaps. During end-of-life care, the main sources of perceived conflict were lack of psychological support, absence of staff meetings, and problems with the decision-making process. Conflicts perceived as severe were reported by 3,974 (53%) respondents. Job strain was significantly associated with perceiving conflicts and with greater severity of perceived conflicts. Multivariate analysis identified 15 factors associated with perceived conflicts, of which 6 were potential targets for future intervention: staff working more than 40 h/wk, more than 15 ICU beds, caring for dying patients or providing preand postmortem care within the last week, symptom control not ensured jointly by physicians and nurses, and no routine unit-level meetings. Conclusions: Over 70% of ICU workers reported perceived conflicts, which were often considered severe and were significantly associated with job strain. Workload, inadequate communication, and end-of-life care emerged as important potential targets for improvement.
Details
- Title
- Prevalence and Factors of Intensive Care Unit Conflicts
- Authors/Creators
- E. Azoulay (Author/Creator) - Université Paris CitéJ. Timsit (Author/Creator) - InsermC.L. Sprung (Author/Creator) - Department of Anesthesiology and Critical Care MedicineM. Soares (Author/Creator) - Intensive Care SocietyK. Rusinova (Author/Creator) - Department of Anesthesiology and Critical Care MedicineA. Lafabrie (Author/Creator) - Imation (United States)R. Abizanda (Author/Creator) - MedicinaM. Svantesson (Author/Creator) - Health Sciences CentreF. Rubulotta (Author/Creator) - Policlinico Universitario di CataniaB. Ricou (Author/Creator) - Department of Intensive CareD. Benoit (Author/Creator) - Department of Intensive Care MedicineD. Heyland (Author/Creator) - Department of MedicineG. Joynt (Author/Creator) - Department of Anaesthesia and Intensive CareA. Français (Author/Creator) - Institut pour l'avancée des biosciencesP. Azeivedo-Maia (Author/Creator) - Department of Anesthesia and Intensive CareR. Owczuk (Author/Creator) - Department of Anaesthesiology and Intensive TherapyJ.S Benbenishty (Author/Creator) - Department of Anesthesiology and Critical Care MedicineM. de Vita (Author/Creator) - University of Pittsburgh Medical CenterA. Valentin (Author/Creator) - General and Medical Intensive Care Unit, IIA. Ksomos (Author/Creator) - Surgical Intensive Care UnitS. Cohen (Author/Creator) - Department of MedicineL. Kompan (Author/Creator) - University Clinical CentreK.M. Ho (Author/Creator) - Intensive Care SocietyF. Abroug (Author/Creator) - Intensive Care SocietyA. Kaarlola (Author/Creator) - Department of Anaesthesia and Intensive Care MedicineH. Gerlach (Author/Creator) - Pain and Rehabilitation MedicineT. Kyprianou (Author/Creator) - Laboratoire d'Informatique de Paris-NordA. Michalsen (Author/Creator) - Department of Anesthesiology and Critical Care MedicineS. Chevret (Author/Creator) - Neuropsychiatrie : Recherche Epidemiologique et CliniqueB. Schlemmer (Author/Creator) - Imation (United States)
- Publication Details
- American Journal of Respiratory and Critical Care Medicine, Vol.180(9), pp.853-860
- Publisher
- American Thoracic Society
- Identifiers
- 991005543477407891
- Murdoch Affiliation
- Murdoch University
- Language
- English
- Resource Type
- Journal article
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- Collaboration types
- Domestic collaboration
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- Citation topics
- 1 Clinical & Life Sciences
- 1.112 Palliative Care
- 1.112.237 End-of-Life Care
- Web Of Science research areas
- Critical Care Medicine
- Respiratory System
- ESI research areas
- Clinical Medicine