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Productive play time: the effect of practice on consumer demand for hedonic experiences
Journal article   Peer reviewed

Productive play time: the effect of practice on consumer demand for hedonic experiences

K.B. Murray and S. Bellman
Journal of the Academy of Marketing Science, Vol.39(3), pp.376-391
2011
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Abstract

In this paper we explain how practice, prior knowledge and task difficulty interact to affect demand for hedonic experiences. As predicted by the human capital model, we propose that the key determinant of demand for hedonic experiences is the increase in performance efficiency that can be gained through practice. In addition, we argue that the nature of the effect of practice is distinctly different in hedonic consumption, compared to utilitarian consumption. Specifically, for hedonic experiences, practice allows consumers to extract greater value within a given period of time, rather than reduce the amount of time spent on a (utilitarian) task. Finally, we argue that if changes in performance efficiency across repeated hedonic experiences adhere to the power law of practice, then both prior knowledge and task difficulty will be important moderators of the main effect of practice on demand. These predictions are tested in two experiments that use an online panel to examine consumer demand for videogames.

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Collaboration types
Domestic collaboration
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Citation topics
6 Social Sciences
6.3 Management
6.3.65 Consumer Behavior
Web Of Science research areas
Business
ESI research areas
Economics & Business
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