Resident-staff interactions: a challenge for quality residential aged care

H. Edwards; D. Gaskill; F. Sanders; E. Forster; P.A. Morrison; R. Fleming; S. McClure; H. Chapman

doi:10.1111/j.1741-6612.2003.tb00460.x

Back

Resident-staff interactions: a challenge for quality residential aged care

Journal article

Open access

Peer reviewed

Resident-staff interactions: a challenge for quality residential aged care

H. Edwards, D. Gaskill, F. Sanders, E. Forster, P.A. Morrison, R. Fleming, S. McClure and H. Chapman

Australasian Journal on Ageing, Vol.22(1), pp.31-37

2003

DOI: https://doi.org/10.1111/j.1741-6612.2003.tb00460.x

Files and links (2)

pdf

resident_staff_interactions.pdfDownload View

Author’s Version Open Access

url

Link to Published Version *Subscription may be requiredView

Abstract

This paper describes one facet of a study to develop and implement a “best practice model” of residential care for older people. The purpose of this facet of the larger study was to describe the current interactional context of a residential aged care facility. A total of 2,848 observations of resident-staff interactions were made and coded according to Baltes' observational schedule. Coder inter-rater reliability was maintained at 90% (Cohen's Kappa). Residents were alone 40% of the time they were observed. The dominant pattern of staff interaction with residents was to not engage in direct verbal or nonverbal communication or physical contact. The dominant response by staff to resident independence was to make no response. The dominant staff response to resident dependence was to support that dependence. Residential aged care practice continues to be focused on technology, and tasks and interactions between residents and staff continue to be dependency-supporting.

Details

Title: Resident-staff interactions: a challenge for quality residential aged care
Authors/Creators: H. Edwards (Author/Creator) - Queensland University of Technology
D. Gaskill (Author/Creator) - Queensland University of Technology
F. Sanders (Author/Creator) - Queensland University of Technology
E. Forster (Author/Creator) - Griffith University
P.A. Morrison (Author/Creator) - University of Canberra
R. Fleming (Author/Creator) - Queensland Health
S. McClure (Author/Creator) - Queensland Health
H. Chapman (Author/Creator) - Queensland University of Technology
Publication Details: Australasian Journal on Ageing, Vol.22(1), pp.31-37
Publisher: Wiley
Identifiers: 991005543201207891
Copyright: Wiley
Murdoch Affiliation: Murdoch University
Language: English
Resource Type: Journal article

UN Sustainable Development Goals (SDGs)

This output has contributed to the advancement of the following goals:

Source: InCites

Metrics

250 File views/ downloads

67 Record Views

20 Times Cited - Web of Science

InCites Highlights

These are selected metrics from InCites Benchmarking & Analytics tool, related to this output

Collaboration types: Domestic collaboration
Citation topics: 1 Clinical & Life Sciences; 1.112 Palliative Care; 1.112.161 Dementia Caregivers
Web Of Science research areas: Geriatrics & Gerontology; Gerontology
ESI research areas: Social Sciences, general