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Journal article
The Maaloop Framework: Enabling a Systems‐Level Common Operating Picture in Multiagency Disaster Management
Journal of contingencies and crisis management, Vol.33(1), e70018
2025
Abstract
Emergency management operations are a complex system involving multiagency hierarchical command structures requiring coordination of significant volumes of information, resourcing and effort across expansive disaster zones within restricted timeframes and with potentially catastrophic consequences. Within these environments establishing a timely and shared understanding among different levels of command and across agencies is crucial yet remains a significant challenge. The problem is subsequently framed as ʻhow can the establishment of a systems‐level common operating picture across hierarchical commands and different agencies be improved in the context of complex emergency management and disaster response?ʼ To address this, we present the Maaloop Framework which builds upon the insights gained from previous research within the context of threat assessment, sensemaking, and critical decision‐making in police, military, ambulance, and firefighting contexts. To the observer trained in its application, it aims to provide an instant, point‐in‐time, global and detailed visual intelligent product of (i) the amount of information identified by decision makers at each location; (ii) how confident those decision makers are in the information and its application to resolve an incident; (iii) how the decision maker in adjacent command levels are using the information being fed to them. In turn, it will assist in improving individual and collective understanding regardless of position within a command hierarchy or agency jurisdiction. We submit that the Maaloop Framework does no more than describe the common constructs and concepts identified in the literature describing decision‐making within these industries and the broader study of decision‐making in the field of psychology. Therefore, this framework is intended to provide a solution to provide systems‐level common operating picture and an initial basis for increased communication and understanding across complex crisis events.
Details
- Title
- The Maaloop Framework: Enabling a Systems‐Level Common Operating Picture in Multiagency Disaster Management
- Authors/Creators
- Greg Drummond - Charles Sturt UniversityMatthew B. Thompson - Murdoch University, Centre for Biosecurity and One HealthDavid Gill - Department of Fire and Emergency Services
- Publication Details
- Journal of contingencies and crisis management, Vol.33(1), e70018
- Publisher
- John Wiley & Sons Ltd.
- Number of pages
- 20
- Grant note
- The authors received no specific funding for this work.Microsoft
Approval to use the term Maaloop as the name of our framework was graciously provided by the Noongar Boodjar Language Cultural Aboriginal Corporation. Once the manuscript was written the authors made use of AI co-pilot tools from Anthropic, Open AI, and Microsoft to copy-edit the author-created material to improve grammar and readability. The authors remain solely responsible for generation of all new content. The views expressed by the authors do not necessarily reflect those of their affiliated institutions.
- Identifiers
- 991005731478107891
- Copyright
- © 2025 The Author(s).
- Murdoch Affiliation
- Centre for Biosecurity and One Health; School of Psychology
- Language
- English
- Resource Type
- Journal article
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- Management
- ESI research areas
- Economics & Business