Journal article
User-developed applications: can end users assess quality?
Journal of End User Computing, Vol.14(3), pp.1-15
2002
Abstract
Organizations rely heavily on applications developed by end users, yet lack of experience and training may compromise the ability of end users to make objective judgments about the quality of their applications. This study investigated the ability of end users to assess the quality of applications they develop. The results confirm that there are differences between the system quality assessments of end user developers and independent expert assessors. In particular, the results of this study suggest that end users with little experience may erroneously consider the applications they develop to be of high quality. Some implications of these results are discussed.
Details
- Title
- User-developed applications: can end users assess quality?
- Authors/Creators
- T.J. McGill (Author/Creator)
- Publication Details
- Journal of End User Computing, Vol.14(3), pp.1-15
- Publisher
- IGI Global
- Identifiers
- 991005544447007891
- Copyright
- (c) 2002 IGI Global
- Murdoch Affiliation
- School of Information Technology
- Language
- English
- Resource Type
- Journal article
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