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CC BY V4.0, Open Access
Journal article
An interdisciplinary investigation into the behaviors that build (and express) interpersonal trust
Social Psychological Bulletin, Vol.20
2025
Abstract
The expression of specific nonverbal behaviors has been proposed to play an important role in the development of interpersonal trust. In this review, we examined the andragogical descriptions presented by 8 different disciplines for which behaviors are used to build trust. Despite drawing from largely separate source material, cross-discipline analyses revealed consistency regarding the recommended behaviors that should be used to communicate trust, including eye contact, smiling, mimicry, and maintaining physical proximity. A comparison of these behaviors with those seen in the attraction literature and parenting context further suggests that the function of such behaviors is not confined to the professional context. A model in which affiliative behaviors are used in the expression of trust and interpersonal attraction is discussed.
Disciplines across academia agree on the recommendations of specific behaviors—called affiliative behaviors—to develop interpersonal trust. Recommended affiliative behaviors align with those behaviors investigated by the psychological literature as facilitating trust. The affiliative behaviors identified as indicators of trust are also the behaviors linked to the behavioral expression of interpersonal attraction and seen in parent-infant interactions.
Details
- Title
- An interdisciplinary investigation into the behaviors that build (and express) interpersonal trust
- Authors/Creators
- R. Matthew MontoyaBrandon Porter
- Publication Details
- Social Psychological Bulletin, Vol.20
- Publisher
- PsychOpen Gold
- Number of pages
- 35
- Identifiers
- 991005779332607891
- Murdoch Affiliation
- School of Psychology
- Language
- English
- Resource Type
- Journal article
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