Journal article
The multidimensional benefits of university student volunteering: Psychological contract, expectations, and outcomes
Nonprofit and Voluntary Sector Quarterly, Vol.49(1), pp.113-133
2020
Abstract
Student volunteering has many benefits for students, universities, and nonprofit organizations (NPOs), but research on these from a multistakeholder perspective is scant. Using psychological contract theory, this article compares outcomes to expectations of students, universities, and NPOs, proposing a model of the benefits of volunteering to all three stakeholder groups. Based on a large-scale qualitative research with over 60 interviews in six Australian universities, the article offers an in-depth analysis of student volunteering benefits, surprises (benefits exceeding expectations), and disappointments (unmet expectations) for each stakeholder group. Some of these benefits align with existing literature, while others contribute new knowledge on the outcomes of student volunteering. The results show that training, preparation, and management of expectations have the potential to build positive benefits for all. It concludes with implications for universities and NPOs and directions for future research on student volunteering.
Details
- Title
- The multidimensional benefits of university student volunteering: Psychological contract, expectations, and outcomes
- Authors/Creators
- D. Haski-Leventhal (Author/Creator)M. Paull (Author/Creator)S. Young (Author/Creator)J. MacCallum (Author/Creator)K. Holmes (Author/Creator)M. Omari (Author/Creator)R. Scott (Author/Creator)I. Alony (Author/Creator)
- Publication Details
- Nonprofit and Voluntary Sector Quarterly, Vol.49(1), pp.113-133
- Publisher
- SAGE Publications
- Identifiers
- 991005540379307891
- Copyright
- © 2019 by Association For Research On Nonprofit Organizations And Voluntary Action
- Murdoch Affiliation
- Murdoch Business School
- Language
- English
- Resource Type
- Journal article
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116 Record Views
InCites Highlights
These are selected metrics from InCites Benchmarking & Analytics tool, related to this output
- Collaboration types
- Domestic collaboration
- Citation topics
- 6 Social Sciences
- 6.27 Political Science
- 6.27.1611 Volunteering
- Web Of Science research areas
- Social Issues
- ESI research areas
- Social Sciences, general