Output list
Book chapter
Reverse entrepreneurship: James Chia's model for success in business and in life
Published 2026
Entrepreneurship in Singapore: Case Studies, History and Ecosystem, 122 - 136
James Chia reframes entrepreneurship as a lifelong design exercise rather than a race for blitz-scale. His "reverse entrepreneurship" philosophy prizes self-funding, lean scope and personal equilibrium, rejecting the high-burn, venture capital playbook. Rising from a resource-scarce childhood through IT engineering to helm Apex Dynamics Singapore, he shows how disciplined bootstrapping, iterative problem-solving and mentor-driven learning can build a global sales network with minimal headcount. Strategic pivots - from software to high-precision gearboxes - demonstrate opportunity recognition grounded in deep customer intimacy, while his flat, trust-centric structures cut cycle times to days, not months. Chia leverages Singapore's frictionless regulatory infrastructure yet resists subsidy dependence, proving that resilience, pragmatic capital stewardship and relational capital can outperform debt-fuelled expansion. By casting family stability, continuous education, and community contribution as core metrics of success, the chapter challenges the growth-at-all-costs orthodoxy and positions balanced, control-retaining entrepreneurship as a viable model for volatile, high-cost ecosystems.
Book chapter
Strategic smiles: Building a dental empire at Q&M
Published 2026
Entrepreneurship in Singapore: Case Studies, History and Ecosystem, 108 - 121
Dr Ng Chin Siau transformed a neighbourhood clinic into Q&M Dental Group, Singapore's dominant oral health network and a regional contender. The narrative tracks his early leap of faith during the Asian Financial Crisis to finance a buyout and then maps Q&M's disciplined five-clinics-per-year rollout, 2009 IPO and subsequent expansion across Singapore, Malaysia, and China. Growth is propelled by a partnership model that aligns dentists' incentives, M&A, and continuous investment in digital diagnostics and in-house artificial intelligence (AI) to standardise care. Strategic diversification into laboratories, dental education, and pandemic-era polymerase chain reaction testing illustrates opportunistic agility, while international setbacks reveal Ng's hands-on turnaround skills. Confucian values - loyalty, trust, and benevolence - anchor an ethos of "charity first, profits follow", manifested in free clinics for low-income workers and overseas missions. The case spotlights how risk appetite, lifelong learning, and values-driven governance can scale professional services without diluting social purpose.