Manzurul Alam

This qualitative study investigated corporate governance and management practices, with a particular focus on communications between the board and senior management, in two disability service organisations in the nonprofit sector. Fifteen interviewees participated across the two case studies and their insights and contributions were thematically analysed. Among the key findings was a significant contrast in communication processes across the two organisations. In one, communications were tightly controlled by the CEO (hourglass-shaped approach) and, in the second, there was a more accessible communication process between the board and senior management. This paper explores these two communication models.

This study provides empirical evidence on performance measures practices in Jordanian industrial companies. It identifies the type and extent of usage of a broad set of financial and non-financial measures. The results indicate that Jordanian companies place more emphasis currently on non-financial measures such as customer response time, on-time delivery, customer retention, employee training, number of new product launches and defect rates. Although Jordanian companies place more emphasis on the use of performance measures to evaluate organisational and managerial performance, they also use them for other reasons. The results also indicate that Jordanian industrial companies still operate under significant institutional and government controls.

Many cities and towns are established on the banks of rivers. People have long relied on rivers for trade, transportation, fishing and recreation as well as for cleaning and waste removal. Historically, the Buriganga River, which crosses Dahka, the capital of Bangladesh, has facilitated the urbanisation of the country. The physical nature of the river however is being constantly changed due to human intervention. Its ecological health is now threatened; it has become a dying river both hydrologically and biologically. The government and city authorities find it difficult to provide the funds for cleaning up the river and preventing further pollution. Using an extended contingency valuation approach, this paper argues that there are resources available within the community that can be mobilised to improve the ecological health of the river. It also proposes government-community-private sector partnerships for restoring the ecological health of the river as well as eliminating or abating the potential sources of pollution. Part of this model is a decentralised system for waste collection, processing and management.